Data policy | TCMP.ORG.UK

The Coventry Menopause Project CIC (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, store and protect personal information when you visit our website, contact us, complete a form, make a donation, or interact with our services.

1. Who we are

The Coventry Menopause Project CIC is a Community Interest Company registered in England and Wales.

Contact email: info@tcmp.org.uk

2. What information we collect

We may collect and process the following personal data:

Your name
Your email address
Your phone number, if you choose to provide it
Information you include in contact forms or messages
Donation-related information where you donate through third-party platforms
Technical information such as IP address, browser type, device information, and website usage data
Cookie and tracking information collected through our website platform or connected tools

3. How we collect your data

We collect personal data when:

You complete a form on our website using Wix Forms
You contact us by email
You sign up to receive updates or downloadable resources
You donate to us through third-party platforms such as Crowdfunder or easyfundraising
You browse our website

4. How we use your information

We use personal data to:

Respond to enquiries
Provide information about our work, events, resources or services
Send updates where you have asked to receive them
Administer donations and fundraising activity
Improve our website, content and user experience
Maintain records for administration and legal purposes
Protect our website and prevent misuse

5. Lawful bases

Under UK data protection law, we rely on one or more of the following lawful bases:

Consent, where you have agreed to receive updates or marketing communications
Legitimate interests, where we need to manage enquiries, improve our services, or run our organisation effectively
Legal obligation, where we need to keep records or meet legal and regulatory requirements
Contract, where processing is necessary to provide something you have requested

6. Donations and third-party platforms

We use third-party platforms including Crowdfunder and easyfundraising for donations and fundraising support. When you donate or interact with those services, your information may also be processed by those platforms under their own privacy policies and terms. We recommend reviewing their policies before making a donation or using their services.

7. Website hosting and forms

Our website is hosted on Wix, and we use Wix Forms to collect enquiries, signups and other information submitted through our website. Wix may process personal data on our behalf in order to host the website, deliver forms and maintain site functionality. Wix also explains that third-party services connected to a Wix site may have their own privacy practices.

8. Cookies and tracking

Our website may use cookies and similar technologies provided by Wix and by connected third-party services. These may be used for security, site functionality, performance, analytics and user experience. If we use non-essential cookies, we will seek consent where required. More information is available in our Cookie Policy. Wix states that essential cookies are commonly used on Wix sites, while extra tools and integrations may add additional cookies.

9. How we store and protect your data

We take reasonable steps to protect personal information and to prevent unauthorised access, loss, misuse or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting or administrative requirements.

10. Sharing your data

We do not sell your personal data. We may share information with trusted service providers where necessary to run our website, forms, communications and fundraising activity, including Wix, Crowdfunder and easyfundraising, and where required by law.

11. Your rights

Under UK data protection law, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data in some circumstances
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@tcmp.org.uk.

12. Third-party links

Our website may contain links to third-party websites or donation platforms. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Effective Date: July 1st 2026