Hi, I’m Serena, I’m a proud Mum of two and Fiancé to Mark. For the past five years, I've worked within NHS Primary Care in Coventry, supporting people to improve their mental health, wellbeing, and quality of life. During that time, I've had the privilege of working alongside hundreds of patients, listening to their stories and helping them navigate some of life's most challenging moments. I am also a Coaching Supervisor supporting Health and Wellbeing Coaches across Coventry and Warwickshire, which means I get to support the people who support others on a daily basis – which is a real honor. I am now six years into perimenopause, a journey that took me by surprise and which turned my whole world upside down. It has led to diagnoses of ADHD and PMDD and taught me more about myself than I could ever have imagined. Like many women, I found myself stuck in the depths of despair, trying to make sense of symptoms and trapped in a complicated and sometimes impossible system of care. 6 years on and I still often feel confused, overwhelmed and, at times, incredibly isolated. To have Mark by my side throughout, helping, guiding, advocating when I was unable to, has made this journey less frightening, and I often wonder what this would of been like had I have been facing it alone, as so many others do. Working in Primary Care whilst navigating my own health challenges has been eye-opening. It has given me a unique perspective on the realities of healthcare from both sides of the consultation room, and the very real gaps that can exist within a system that is under immense pressure. What has stayed with me throughout is a simple belief: people deserve to feel seen, heard and understood. Over the years, I have learned that there is rarely a one-size-fits-all answer. Every woman's experience is different. What helps one person may not help another. But kindness, compassion, good information and the right support can make an enormous difference. Alongside my NHS work, I continue to expand my knowledge through ongoing professional development and academic study. I am currently completing an MSc in Psychology, with a focus on menopause and health inequalities. The Coventry Menopause Project brings together everything I care about: honesty, education, empowerment, community and helping people feel less alone. When I'm not working, you'll usually find me at home with Mark, my children, and far too many animals. Home is my favourite place in the world. I also love spending time outdoors, travelling, learning, researching and finding new ways to improve wellbeing, both for myself and for the people I support.